The Quick type: if you should be searching for exclusive engagement ring or special anniversary present, Leibish & Co. has a strong stock of top-notch, colorful, and conflict-free expensive diamonds and gems. The family-run business was functioning online since 1998 with an individual touch with received perform business from around the world. Leibish & Co. makes it simple to buy loose rocks or even to use its complimentary “Design your own personal” tool to take the perfect bit of jewelry to life. With many years of expertise and strong artistry under the gear, Leibish & Co. is found on the verge of expanding their supply to watches alongside accessories.
When Leibish Polnauer launched 1st on-line diamond business in 1998, it got almost a full time to upload an individual picture and description to his site â but he had been a visionary who saw potential when you look at the fledgling realm of ecommerce. “When he sees the potential in a concept, he will do everything in his power to advance with it,” stated Benji Margolese, Director of information promotion for Leibish & Co.
Leibish produced a successful, family-run procedure together with his wife and children helping in leadership opportunities. They have expanded a successful web business with practices positioned around the world. Leibish & Co. is a leader in distinctive colored diamonds and gems which are difficult to get someplace else. Their expensive diamonds may also be conflict-free, in fact it is an important facet for many shoppers.
“folks reach you since they search anything somewhat various, some thing a bit more unique than what the rest of us has actually,” Benji stated.
While Leibish & Co. supplies top-quality standard expensive diamonds, the company specializes in colourful, unique jewellery. When questioned exactly why the organization features this type of a higher consumer return rate, Benji rapidly pinpoints the reason.
“It’s a combination of outstanding products, great service, and jewellery designed to the greatest quantities of excellence,” the guy stated. “The precious jewelry we make is not your everyday, mass-produced variety of product. Every piece is custom-made to perfectly suit the diamond or gem stone plumped for by the client.”
A Family Affair With individual Service
Leibish & Co. is a true family business, with Leibish’s family members playing crucial roles when you look at the organization.
Leibish serves as Founder and chairman associated with organization, while his girlfriend, Rosi, could be the business’ Events management. Their unique eldest girl, Chavi, serves as the Lead Jewelry Designer â and that’s an enormous obligation since custom precious jewelry makes up a lot more than 50percent associated with the organization’s business, Benji mentioned.
Leibish’s oldest son, Yossi, will be the Chief Executive Officer of Leibish & Co. Another daughter, Shmulik, that is a graduate regarding the Gemological Institute of The united states, will be the fundamental Diamond Buyer when it comes to organization. “Shmulik is actually, frankly, among many gifted tone diamond specialists in the,” Benji stated.
Leibish’s boy Itzik could be the organization’s COO and works the New York workplace on Fifth Avenue. Yoni, that is the youngest of Leibish’s five kids, will be the businesses CFO.
“As one of the longtime members of the team, I can tell you that, although there is no connection, they start thinking about myself, and others, section of their family,” Benji stated. “We bring our very own expertise towards company, but interact to consistently expand the business.”
Customers are also treated like family at Leibish & Co., where company invests energy into individual service and sales. “if you’ve ever managed one specific agent, for example, this is the same individual you can expect to usually cope with, whatever you’re calling or composing within,” Benji said. “do not rely on moving customers around to different divisions when they have a question or specific concern they want to handle.”
Consumers originate from throughout the World
Leibish provides a number of different types of clients: you’ll find people, whom mainly shop through web page, merchants, and those inside trade company, who typically look at the company’s major practices in New York, Israel, and Hong-Kong.
Many Leibish & Co.’s clients are from united states of america. Its subsequent top audience is actually Canada, followed by the uk, Australia, Hong-Kong, therefore the remainder of European countries.
Consumers at every period of life store at Leibish & Co., though the majority are between your many years of 35 and 54, Benji mentioned. Furthermore, the business garners more or less 300,000 website check outs each month â and helps to keep most of its clients coming back.
“along with a 70per cent return customer status, we remain among the most well-known companies within our niche,” the guy stated.
Colourful Diamonds & Gemstones With a “Design your” Option
Leibish & Co. carries high-end precious jewelry, and preserves inventory versatility, particularly for on the web customers, Benji said. The business offers numerous loose diamonds and important gemstones, but their key goods are tailored jewelry designs.
“We hold extreme collection of multicolor diamond and gemstone precious jewelry, with some of this rarest shades previously seen,” he said. “We are known best by our very own bread-and-butter items â yellow diamond and pink diamond involvement bands. But we sell expensive jewelry of almost every shade, and precious gems â such as sapphires, emeralds, and rubies. We sell jewelry constructed with colorless expensive diamonds, also, but our expertise is in the world of color.”
For consumers that something in your mind and need assist rendering it an actuality, Leibish & Co. provides a “Design your own personal” jewelry tool, which Benji mentioned is the best product.
“normally, while looking for a unique part, folks often desire specific stones and setting styles they have currently fallen crazy about,” the guy stated. The “Design Your Own” device makes it possible for consumers to build an item with the material, establishing, and metal of their option.
“permits these to deliver their unique goals alive â with this knowledge in craftsmanship,” Benji informed you.
Add-ons & unique using the internet Tools available for Leibish & Co.
since it seems toward the long run, Leibish & Co. is slowly changing toward higher-ticket items and much more item assortment. The company seems comfy branching out to new product lines considering the determination and love it pertains to most appropriate the current productions.
“we talked-about adding lots of accessories â like deluxe watches, purses, plus pencils,” Benji said. “But we decided to wait until we initially perfected our major type of product, that’s expensive jewelry.”
Leibish & Co. normally searching for ways to continue perfecting its preferred web site, as well. A proven way it intends to enhance their on-line experience is by introducing enhanced fact features, that’ll provide digital consumers a lot more of an in-store experience.
As a business enterprise along with its sources in colourful expensive diamonds and ecommerce, Leibish & Co. consistently innovate in a traditional sector which views change given that different, not the rule.