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TECHNOLOGY | LIFESTYLE

Customer Service Executive

Job Requirements

  • At least 2 years relevant experience with a strong desire to achieve high levels of customer satisfaction
  • Strong interpersonal skills with passion for conversation and persuasion
  • Excellent communication skills (speak & write); Arabic language an added advantage
  • Has the ability to multi-task; extremely organised and attention to details; effective time management
  • Proficiency in Office Applications and report writing
  • Graduate of any Bachelor’s Degree preferably in IT or Business Administration
  • Preference for Bahraini Nationals/ Arab Country Nationals
  • Candidate must be in Bahrain or in Saudi

Responsibilities

Interact with customers to process information and customer request for product repair and maintenance
Coordinate customer work orders and repair activity within the iMachines Service Centre and all work orders received from iMachines showrooms to ensure that the work order workflow is appropriate and efficient and in accordance with the service centre’s service level in order to maintain customer satisfaction.

Please send your CV to : hr@i-machines.com